Group
Efforts
The
Diary of a Workgroup Manager
Episode 39 (1997)
Our hero's back in charge, Cathy's back to basics, Campbell's back in
Scotland and Llewellyn's back in the driving seat.
Monday 2nd
After two weeks of bliss it's back to the grindstone. The department is, at
least, still standing, and on the whole Cathy's done a good job of holding it
all together. I decide not to stress this point during our debrief, but Costello
barges in and describes her performance as outstanding, forcing me into a public
show of agreement. At lunchtime Llewellyn asks if I'll be at the management
meeting, or if Cathy's taking permanent charge. I consider the obvious rejoinder
too cruel, but Andy doesn't, and asks Llewellyn whether we'll still be seeing
him there now that Bill Campbell's running IT. Llewellyn skulks off, and Andy
receives the Order of the Free Cuppa. It's good to be back.
Wednesday 11th
Rose asks what's happening about our Materials Monitoring change request. I know
nothing of it, but quiz Cathy, who confesses that she submitted it in my absence
and forgot to mention it. Forestalling further discussion, I deliver a
satisfyingly robust reprimand, at which point June asks how we're going to
handle inter-project transfers until the system's fixed. Urgently reopening
discussions, I find that it is, indeed, incapable of IPTs, rendering it
virtually useless to us. I call IT to demand urgent action, and Llewellyn
replies, crudely, that I might have noticed the problem earlier if I hadn't been
blinded by the sunlight from Bill Campbell's backside. He also says that the fix
may take some time, and if I'm not happy I should take it up at the management
meeting. I have, I realise, become a pawn, this time on an Anglo-Caledonian
chessboard.
Tuesday 17th
An extraordinary management meeting, at which one departmental head after
another complains about problems with the MM system. Each one is news to
everyone else, as we've all, it seems, been too embarrassed to mention them
after the euphoric greeting we gave the system a month ago. A serene Llewellyn
waits until everyone is done before announcing that the system's low-level
source coding means modifications will take at least three times longer than
they did with his 4GL version. George pointedly asks why Bill Campbell isn't
down here to sort it out, and Llewellyn pointedly replies that he's stuck in
Glasgow having trouble with Smithsons' Group Integration mods. Costello sits
through it all in stony silence, for once on the wrong end of what's beginning
to look like a Grade A cockup.
Thursday 19th
Danny asks for two weeks holiday at near-immediate notice, as he's got a
fantastic flight-only deal to Tenerife. I consult Cathy, who says it'll probably
mean more Hounslow slippage, and also that she'll have to postpone her
team-leadership course. I tell Danny to go, and Cathy that the first rule of
leadership is to put your team's welfare first. At lunch Andy says the word is
that the Old Man's blaming Costello for the MM business, that Llewellyn's doing
remarkably little to help him out, and that Bill Campbell may not be venturing
south of the border again. We collar Amrat, who confirms that the 4GL manuals
are being dusted off in the Lubyanka, and Bill's pied à terre is now home to
six redundant LaserJets 2's. Incredibly, it looks as if the great escapologist
may have done it again.
Friday 27th
The end of a good week, and an eventful month. Hounslow backlog has actually
diminished in Danny's absence, while Cathy's been tied down doing his work and
thus unable to develop her management potential. Meanwhile Amrat says we'll have
the old MM system back within a fortnight, which everyone agrees will be a good
thing. It's my round in the Homeward Bound Club, and at the bar Peg asks if
Llewellyn's little plan has worked out yet. I ask what she means, and she says
that he knew from the beginning that the MM system had problems, but that he
kept quiet and let Costello and Campbell drop themselves in it, aided and
abetted by us. Humbled, the assembled All Stars raise their glasses to salute
the Meister of intrigue, and swear a terrible, if as yet unspecified, revenge.
Text © Paul Stephens 1997
Illustration © Sholto Walker 1996