Group
Efforts
The
Diary of a Workgroup Manager
Episode 35 (1997)
Our hero scores, Andy misses, the girls cry foul and Office is sent off.
Tuesday 28th
A special management meeting, to debrief the Smithsons trip. Andy, still
strangely quiet, takes much pre-kickoff ribbing about the glamorous Oona Jardine.
I, meanwhile, score the golden goal with my report on Smithsons' superior
Materials Monitoring System. Costello nods almost continuously in agreement,
while Llewellyn sits through it in grim silence, not surprisingly as the word is
that Amrat, still in Glasgow, is emailing back daily reports of Smithsons' I.T.
brilliance, cc'd to Costello on Costello's orders. With a grin, Costello
announces that the first Smithsons manager to visit us will be Oona, which
'should put the smile back on Andy's face'. Andy's face turns a luminous
scarlet, and we all troop off for another ribbing session in the canteen.
Wednesday 12th
'Great' news from the I.T. Lubyanka - as the firm's official Microsoft Office
testbed, we're first in line for the new Office 97 release. The girls, still
militant over the impending MM upgrade, say they won't use it. I quickly decide
to give Cathy a taste of hands-on responsibility, and leave her to sort it out.
In a disturbingly brief space of time she negotiates an agreement whereby Office
97 can go ahead provided Office 95 stays on the server ready for instant
reactivation. I mail Llewellyn, who replies that it's not possible due to
licencing problems. I reply that in that case he'd better talk to the girls
himself. He replies that perhaps the licencing problems can be overcome after
all. The upgrade will happen next week.
Thursday 20th
The Office 97 installation team (Amrat and a junior sidekick) announce that
Offices 95 and 97 can't, after all, coexist, due to registry and shared code
problems. The girls prepare to walk out, stopping only on receipt of an Office
95 installation CD-ROM which Sheila locks in her filing cabinet. Office 97 has
exciting new file formats, but we can't use them because no-one else in the firm
could then read our output. June comments on the situation negatively and in
very plain language. Amrat shrugs and says it wouldn't happen at Smithsons. I
load Excel, and am greeted by a cartoon Einstein asking me what I want to do. I
type in 'go back to using Lotus 1-2-3', which leaves the Great Man momentarily
speechless. Such is progress.
Friday 21st
Purchasing's Joan 'Diplomacy' Davies marches in and tells June to stop sending
them rubbish. Quickly donning riot gear, Cathy, Rose and I separate the
combatants and investigate the problem. It transpires that our 'Word 6.0/95
compatible' files contain major layout errors, which they're ascribing to major
typing errors here. The girls ascribe differently, and prepare to walk out
again. Leaving Cathy with another taste of responsibility, I phone I.T. and
demand Amrat's immediate presence. Strangely, he requests no explanation, but
arrives quickly, gives instructions on re-saving of updated documents,
uninstalls Office 97, reinstates Office 95 from his own, unlabelled CD and says
that everything will now be OK. Amazingly, it is. By now I want an explanation,
but find that Amrat has disappeared in the confusion. Not for the first time, I
get the feeling that All has not been Revealed.
Tuesday 25th
Oona arrives, as disturbingly fetching and formidable as ever. She gives the
management meeting an overview of cross-group Contracts synergy opportunities,
with help from a semi- dumbstruck Andy. Llewellyn then glumly announces a
revised, cross-group synergistic Materials Monitoring project, containing
elements of Smithsons technology. Later my I.T. mole (Amrat) says they're
actually dumping Llewellyn's MM system and replacing it with Smithsons',
prompting an All-Stars' homeward celebration. Oona joins us, and Andy's just
warming up with his Old Man impression, when a younger, more handsome version of
Sean Connery arrives. Oona introduces him as her husband Fraser (a barrister),
they buy drinks all round, then head off for an evening at the theatre. Andy
goes quiet again, then works his way steadily through a lengthy series of Peg's
finest beverages. In comradely fashion we work alongside him, then all share a
taxi home.
Text © Paul Stephens 1997
Illustration © Sholto Walker 1996