Group
Efforts
The
Diary of a Workgroup Manager
Episode 34 (1997)
Cross-group synergy, a secret revealed, a flight to the north and the turning
of the tide.
Thursday 9th
It's amazing how quickly things can change. Just a few weeks ago Llewellyn was
the condemned man, but now he's Cock of the North, revelling in his insider
status as a member of the secret Smithsons pre-takeover team and slavering at
the prospects for I.T. development across the newly-expanded group.
Depressingly, we look set to take a direct hit, as Costello's 'cross-group
synergy' initiative (which translates, in our case, to synchronised bulk-buying)
means an even more complex version of the much-hated Materials Monitoring
system. The only consolation is Bill's comment that the takeover tilts the
applications balance Lotus's way on account of their superior enterprise-wide
experience, but on his present form Llewellyn can probably find a way round that
too. The prospects look bleak.
Monday 13th
The girls have got wind of the Materials Monitoring upgrade, and are demanding
that I sabotage it. I attempt a denial, but realise there's no point when I see
Amrat wearing a Tam O'Shanter and making notes over June's shoulder. I send him
packing and ring Llewellyn to insist that he gets clearance from me before
sending his troops into my department. He apologises, but says that after
Cathy's involvement in the secret pre-takeover project he'd assumed I was fully
on-side. Five minutes later an embarrassed Cathy admits that she was, indeed,
privvy to the takeover plans on account of her goal-seeking work for Costello,
but was sworn to secrecy. I consider an immediate visit to the top floor, but
think better of it. The tide of change is flowing too quickly for my liking, and
in all the wrong directions.
Tues 14th
Costello announces an all-departments management trip to meet the Smithsons team
and discuss cross-group synergy. This causes great excitement, especially as
we'll be travelling by plane and staying in a real hotel. Andy says that sending
us to their turf is a sure sign that within six months there'll be a skeleton
staff on the Clyde and double workloads back at HQ. I, however, am more worried
by Costello's suggestion that I put Cathy in charge during my absence, to 'give
her a taste of hands-on responsibility'. I'm about to mention it to her when she
asks to go on an Office scripting workshop scheduled, by amazing coincidence,
for the same dates. Welcoming this opportunity to further her skills
development, I sign the authorisation and breathe a secret sigh of relief.
Wednesday 22nd
Outing day, with Llewellyn flashing his frequent flyer card and Andy and George
flashing their passports at an unimpressed Glasgow gate steward. The Smithsons
team evidently share Andy's view of events, and the atmosphere is quite frosty
until someone whispers 'who's this pillock?' during Llewellyn's I.T. overview
and we all suppress giggles. My Caledonian counterpart, who turns out to be a
Mancunian called Alan Jenkins, shows me Smithsons' Materials Monitoring system.
This seems distinctly easier to use than ours, and I casually invite Costello
over to take a look. Later in the hotel bar George engages in friendly Five
Nations debate with his opposite number, Archie McNab, while Andy looks
strangely uneasy in conversation with his, the strikingly elegant Oona Jardine.
Costello stands single malts all round, and thanks me for pointing out Smithsons'
MM system. I thank him for the drink, and retire, happily, to my room.
Friday 24th
Back to the ranch, carrying the mandatory tartan-clad soft toy which is
immediately dubbed 'Jock' and installed on top of the server. I ask Cathy how
her workshop went, and she says fine. I ask Rose and June if Danny did any work
while I was away, and they reply with something about bears and woods which I
take to mean that he didn't. I ask Amrat how the Materials Monitoring upgrade's
going, and he says he's just been told to stop work on it and start packing for
a visit to Smithsons. The girls ask whether I've sorted the MM problem out yet,
and I'm able to reply that the matter is, indeed, in hand. You may not be able
to stop the tide, but with a little gentle urging you can sometimes persuade it
to turn.
Text © Paul Stephens 1996
Illustration © Sholto Walker 1996