Group
Efforts
The
Diary of a Workgroup Manager
Episode
27 (1996)
It's hardball time at the workface, our hero leverages his managment skills,
Amrat moves in and Cathy saves the day.
Monday 6th
I arrive from a weekend's thoroughly unwanted, activity-based,
leadership-oriented, team-building management training to find my least
favourite welcome, an email from Llewellyn. This one requests, nice as you like,
that I give a demonstration of Excel 7.0 to the Suites Trial review meeting next
week. Clearly someone has tipped him off that I haven't actually been using
Excel for calculations, merely for printing out worksheets converted from 1-2-3,
and he's determined to exploit it. Deploying my newly-acquired pro-active
problem resolution skills, I resolve to find out who's betrayed me, settle the
score, and make sure Llewellyn gets as good as he gives. The gloves are off, and
it's time to play hardball.
Thursday 9th
I grill Amrat about the Excel Betrayal, stopping only when he appears to lose
consciousness under the heat of my desk lamp. Quickly recovering, he denies all
knowledge and asks when he can install Access 7.0 and start work on the OLE
automation project. I tell him that I'm pursuing a policy of non-cooperation and
will be vetoing all inter-departmental business until the traitor owns up, but
not to tell Llewellyn that or he'll know he's got to me. He assures me that
he'll ask around, then spends a long time talking to Cathy, during which they
both repeatedly cast glances in my direction. Sheila brings me a coffee and asks
if I'm OK. I reply that I'm fine, and if that's the way Llewellyn wants to play
it, then that's fine by me as well.
Wednesday 15th
Suites Review day, and I'm prepared to go in guns blazing and tell Llewellyn
that he can put Excel where the sun doesn't shine, and that nobody intimidates
me, by email or otherwise. Fortunately Cathy sees me first, and suggests an
alternative plan. As a result I introduce her to the meeting as my nominated
Excel Product Champion, then sit back and enjoy her admirably polished
demonstration. Afterwards Llewellyn, with apparent sincerity, congratulates me
on a superb piece of team involvement, while Costello says that Product
Champions are a brilliant idea, and if this is the sort of initiative the
Management Weekends produce, we'll have to have a lot more of them. Andy and
George overhear this and give me homicidal looks, but on the whole I think I've
come out well ahead.
Tuesday 21st
Amrat asks if I've stopped vetoing yet, as he's desperate to start work on OLE
Automation. Given the go-ahead, he disappears and returns with a huge Dell
Pentium, complete with five boxes of software and a network connector protruding
ominously from its behind. I appoint Cathy Data Protection Officer, charged with
keeping Amrat safely away from Anything Important. She tells him to wait until
she's double-checked our server security, and he disappears again, this time
returning with a trolley-born desk. I ask if he's bringing a sofa and cocktail
bar too, and he says no, he'll rough it with the rest of us. He then plugs into
our network, and the LaserJet 5 disappears from everyone's desktops. Cathy
unplugs him, the LJ5 reappears, and the project is suspended pending technical
review.
Friday 24th
Life has taken on a strangely topsy-turvy quality. Llewellyn keeps sending me
enthusiastic Product Champion emails, filled with words like 'holistic' and
'empowerment', while a stream of hate-mail from Andy and George assures me that
if they find themselves waist-high in filthy water again I may not survive the
overnight orienteering section. Normality returns with June and Rose, who
complain that Danny is at it again with his self-running slide shows, the latest
demonstrating animated bullet-point builds in a salacious manner. I call him in
and appoint him PowerPoint Product Champion with immediate effect, telling him
he'll be giving an interactive demonstration at the next Suites Review meeting.
He disappears, white-faced, in search of the manuals, while I accept an
invitation to a homeward beverage from A & G, made on the strict condition
that I don't come up with any more smart ideas.
Text © Paul Stephens 1996
Illustration © Sholto Walker 1996